We guarantee everything we make. If you don't love your Kitsbow when you receive it, for any reason, simply return it to us and we will refund your purchase.
If you return it within 30 days, we'll pay for your return shipping by providing you with a shipping label (within the United States only). See our Returns policy and easy steps to get your return label and refund here.
Our tribe often rides hard, and we are here for you. If you crash and trash your Kitsbow, get in touch with us.
If it can be repaired, we'll do that for a reasonable charge. If it can't be repaired (if you were really ripping it) we'll figure out a way to get you back on your bike anyway. Just get in touch.
The same policy applies to typical wear and tear: we'll repair it for a reasonable charge (if it can be repaired) or get you back into Kitsbow some other way if it cannot be repaired.
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