We guarantee everything we make. If you don't love your Kitsbow when you receive it, for any reason, simply return it to us and we will refund your purchase.
If you return it within 30 days, we'll pay for your return shipping by providing you with a shipping label (within the United States only). See our Returns Policy or get started with your return or exchange by clicking here.
Unfortunately, no Kitsbow PPE can be returned for a refund or exchange. For obvious reasons, PPE can only be used by the original purchaser. That said, we would like to know of any difficulty or frustration you have with your Kitsbow PPE, so get in touch with us at firstname.lastname@example.org and we'll help.
Our crew often rides hard and we are here for you when things go awry. If you crash and trash your Kitsbow, get in touch with us.
If it can be repaired, we'll do that for a reasonable charge. If it can't be repaired (if you were really ripping it), we'll figure out a way to get you back on your bike wearing Kitsbow anyway. Just get in touch. The same policy applies to typical wear and tear: we'll repair it for a reasonable charge (if it can be repaired) or get you back into Kitsbow some other way if it cannot be repaired.